Effective date: 01/01/2026

This Privacy Policy explains how ChiroNichePacks("we," "us," "our") collects, uses, and protects your information when you visit chironichepacks.com (the "Site"), purchase Chiro Niche Packs (the "Product"), or receive our emails. By using the Site, you agree to this Policy.

1. Information We Collect

Information you give us:

Contact details — your name and email address, when you start or complete a checkout, or contact us by email;

Order information — the product purchased, price, and transaction records;

Payment information — collected and processed directly by Stripe, our payment processor. We never see or store your full card number;

Communications — the contents of emails you send us (for example, support requests).

Information collected automatically:

Usage and device data — pages visited, approximate location (from IP address), browser and device type, and referral source, collected through cookies and similar technologies used by our website platform and analytics tools;

Email engagement — whether our emails are opened and which links are clicked, collected by our email platform.

We do not knowingly collect information from anyone under 18. The Site and Product are intended for business use by practice owners and their staff.

2. How We Use Your Information

We use your information to:

Process your order and deliver the Product to your email address;

Provide customer support and respond to your messages;

Send purchase-related emails (receipts, access links, onboarding guidance);

Send marketing emails about our products, if you have purchased from us or otherwise been added to our list — every marketing email includes a working unsubscribe link;

Recover incomplete checkouts (if you begin a checkout and don't finish, we may email you about it);

Improve the Site and our marketing;

Prevent fraud, enforce our Terms & Conditions, and comply with legal obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

3. Legal Bases (where applicable)

Where laws such as the GDPR apply, we process your information on these bases: performance of a contract (delivering what you bought), legitimate interests (running and marketing our business, preventing fraud), consent (where required for marketing or cookies — withdrawable at any time), and legal obligation (tax and accounting records).

4. Who We Share Information With

We share information only with the service providers that make the business run, each bound by their own privacy and security obligations:

Stripe — payment processing;

Our website, CRM, and email platform — hosting the Site, managing contacts, and sending our emails;

Google — file delivery of the Product (Google Drive) and, if enabled, site analytics;

Professional advisors and authorities — accountants, attorneys, or government bodies where required by law.

If we ever sell or reorganize the business, customer records may transfer as part of that transaction, subject to this Policy.

5. Cookies

The Site uses cookies and similar technologies for essential site functions, checkout, and basic analytics/marketing measurement. You can control cookies through your browser settings; blocking some cookies may affect checkout functionality. Where local law requires, we display a cookie notice and honor your choices.

6. Email Marketing and Opting Out

Every marketing email we send includes an unsubscribe link — one click and you're off the list, honored promptly. Unsubscribing from marketing does not stop transactional emails directly related to a purchase (such as your access link or a support reply). You can also opt out or ask questions any time by emailing lucas (at) chironichepacks.com.

7. How Long We Keep Information

We keep customer and order records for as long as needed to support your lifetime access to the Product and to meet tax, accounting, and legal requirements (typically at least seven years for transaction records). Marketing contacts who unsubscribe are suppressed rather than deleted, so we don't accidentally email you again. You may request deletion as described below.

8. Security

We use reputable service providers with industry-standard security, restrict access to personal information to those who need it, and protect our accounts with strong authentication. No method of transmission or storage is 100% secure, but we take reasonable measures appropriate to the nature of the information we hold.

9. Your Rights

Depending on where you live (for example, the EU/UK under GDPR, or California under the CCPA/CPRA), you may have the right to: access the personal information we hold about you; correct it; delete it; receive a copy in a portable format; object to or restrict certain processing; and opt out of marketing. We do not sell or "share" personal information as those terms are defined under California law, and we do not discriminate against anyone for exercising privacy rights.

To exercise any right, email lucas (at) chironichepacks.com with your request. We may need to verify your identity (normally by confirming control of the email address on file), and we will respond within the timeframe required by applicable law.

10. International Transfers

We operate from the United States, and our service providers may process information in the United States and other countries. Where required, transfers rely on appropriate safeguards such as standard contractual clauses implemented by our providers.

11. Third-Party Links and Platforms

The Site and our emails may link to third-party sites and platforms (for example, Google Drive, or social media platforms). Their privacy practices are governed by their own policies, which we encourage you to review.

12. Changes to This Policy

We may update this Policy from time to time. The current version will always be posted on this page with its effective date. Material changes will be reflected here, and continued use of the Site after changes constitutes acceptance.

13. Contact Us

Questions, requests, or concerns about privacy: Email: lucas (at) chironichepacks.com